Privacy Policy

This policy explains what information we collect, why we collect it, how long we keep it, and the choices available to you.

Last Updated: July 2026

What We Collect

Information You Send Us. When you submit a contact, audit, or proposal form, we may collect your name, email address, phone number, website address, service interests, budget range, and message. We use this information to respond to your request and, if you hire us, to provide the requested services.

Visit Information. When you browse the site, our server and analytics tools may record technical details such as pages viewed, referring pages, campaign parameters, browser type, device information, and IP address. We use this data to understand site usage, measure marketing performance, troubleshoot problems, and reduce spam or abuse.

Cookies. The site may use cookies or similar storage to support form security, remember display preferences, and measure website activity. Third-party analytics services may also set cookies under their own privacy policies. You can block or clear cookies through your browser, although some preferences or form features may not work as expected.

How We Use It

We use collected information to respond to inquiries, prepare audits or proposals, provide services, maintain and secure the website, measure marketing performance, and meet legal or accounting requirements. Form submissions are delivered to our team by email and may be retained in our systems for follow-up and record keeping.

What We Do Not Do

We do not sell your personal information or provide it to third parties for their own marketing. Submitting a form requests a response from our team. It does not add you to a marketing list unless you separately agree to receive those messages.

Third-Party Services

We may use service providers for hosting, email delivery, analytics, security, and other functions needed to operate the website. These providers may process information on our behalf and should only access what they need to provide their service. When you follow a link to another website, including one of our related brands, that website's privacy policy applies.

Data Protection & Retention

Information sent through this website is transmitted over encrypted HTTPS connections. We also use reasonable administrative and technical safeguards, but no storage or transmission method can be guaranteed completely secure. We keep inquiry and client information only as long as reasonably needed to provide services, maintain records, resolve disputes, and meet legal or accounting requirements. We handle personal information under applicable Canadian privacy laws, including PIPEDA where it applies.

Your Choices

You can ask what personal information we hold about you, request a correction, withdraw consent where applicable, or ask us to delete information we no longer need. Send your request through the contact page. Some records may need to be retained for legal, accounting, security, or dispute-resolution purposes.

Changes To This Policy

We may update this policy when our website, services, or legal obligations change. The current version will remain available on this page, with the latest update date shown above.

Questions?

Send privacy questions through our contact page. A member of the Tweaked Digital team will reply within one business day.

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